Terms of Use

1. About these Terms

These Terms of Use govern the use of the website, platform, and digital menus made available by B2L SOLUÇÕES DE TECNOLOGIA LTDA – DEGUSTAÍ, registered under CNPJ No. 63.546.053/0001-22.

Use of the services must comply with these Terms to the extent applicable to the relationship maintained with Degustaí.

2. What Degustaí is

Degustaí is a digital menu technology platform that allows restaurants to publish, organize, and manage their menus and use features related to the presentation, personalization, analysis, and promotion of their products.

Degustaí provides the technology infrastructure and does not sell the food, beverages, or other products shown on restaurant menus.

The relationship regarding the purchase or consumption of these products takes place between the consumer and the relevant establishment.

3. Commercial terms and contracting

Degustaí may offer free trial periods, demonstrations, promotions, monthly plans, annual plans, customized terms, or other commercial arrangements.

The availability of a trial period does not imply automatic paid contracting, unless this is expressly disclosed and accepted in the relevant contracting flow.

Price, payment method, plan duration, renewal, commitment period, cancellation, and any penalty will be those stated in the selected offer, commercial proposal, or contract entered into with the client.

Different clients may contract different plans and commercial terms.

If these Terms conflict with a contract or commercial proposal specifically entered into with a particular client, the specific instrument will prevail regarding the terms of that commercial relationship.

4. Administrative accounts

Some features require an account.

The user must:

• provide truthful information;
• use only accounts they are authorized to access;
• protect their credentials;
• avoid improper sharing of access;
• report suspected unauthorized access when identified.

The restaurant is responsible for managing the people to whom it grants access to its operation, subject to the features and permissions made available by the platform.

5. Permitted use

The platform must be used lawfully and in a manner compatible with its purposes.

It is prohibited to:

• access third-party accounts or data without authorization;
• circumvent authentication, authorization, or security mechanisms;
• exploit vulnerabilities for unlawful purposes;
• deliberately interfere with service availability;
• distribute malicious code;
• use the service for fraud;
• publish content whose use is unlawful;
• infringe copyrights, trademarks, or other third-party rights;
• use abusive automations capable of harming the platform or its users.

6. Restaurant content and information

Restaurants are responsible for the information and content they enter and publish through the platform, including:

• prices;
• product names;
• descriptions;
• photographs;
• ingredients;
• allergen information;
• promotions;
• availability;
• nutritional information;
• trademarks;
• third-party materials.

Degustaí provides the technological means of publication but does not replace the establishment's responsibility for the accuracy of information related to the products it sells.

The restaurant represents that it has the rights, licenses, or authorizations necessary to use the content submitted to the platform.

7. License necessary to provide the service

By entering content on the platform, the restaurant grants Degustaí, for the period necessary to provide the services, non-exclusive authorization to store, process, format, resize, translate when requested, transmit, and technically display these materials to the extent necessary for the operation of the features used.

This authorization does not transfer ownership of the restaurant's original content to Degustaí.

8. Artificial intelligence

Certain features may use artificial intelligence or other automated systems to assist with tasks such as:

• creating or improving descriptions;
• translation;
• image processing;
• file analysis;
• other features identified on the platform.

Automatically produced results may contain errors.

The restaurant must review relevant information before publication, especially prices, ingredients, allergens, availability, nutritional information, and commercial claims.

9. Intellectual property

Degustaí's software, code, trademark, visual identity, interfaces, documentation, and other proprietary technologies remain protected by applicable law.

Use of the platform grants only a limited license to use it for the duration of the applicable relationship.

Contracting does not imply assignment of Degustaí's source code, trademark, software, or other intellectual property rights.

10. Potentially unlawful content and notices

Degustaí provides a channel for receiving notices concerning content made available through the platform that allegedly violates the law or third-party rights.

Whenever possible, the notice should include:

• identification and contact information of the notifying party;
• clear identification of the questioned content;
• address or reference that allows it to be located;
• description of the alleged violation;
• information that allows the request to be assessed.

Degustaí may request additional information when necessary.

Depending on the nature of the situation, measures may include reviewing the content, requesting clarification from the restaurant, restricting or removing content, preserving records, or complying with an order from a competent authority.

When appropriate, the party responsible for the content may be informed and given an opportunity to provide clarification.

Notices may be sent to:

contato@degustai.app

11. Privacy and data protection

The processing of personal data related to the services is described in Degustaí's Privacy Policy and, when applicable, in the contractual terms entered into with client restaurants.

12. Third-party services

Degustaí uses or may integrate with third-party technology services necessary for the operation of certain features.

These services may have their own terms and policies.

The use of third-party services does not remove responsibilities legally attributable to Degustaí, but Degustaí does not control outages or failures exclusively attributable to external services beyond its control.

13. Availability and maintenance

Degustaí seeks to keep its services available and functional.

However, interruptions may occur due to maintenance, updates, technical failures, infrastructure or supplier failures, security incidents, fortuitous events, force majeure, or other situations beyond the platform's reasonable control.

When a service level has been specifically contracted, the conditions established in the relevant contractual instrument will prevail.

14. Suspension and restriction of access

Degustaí may restrict or suspend access in situations such as:

• violation of these Terms;
• non-payment, when contractually provided for;
• fraud;
• security risk;
• unauthorized access;
• use capable of harming the infrastructure;
• legal, administrative, or judicial order.

Whenever reasonably possible, the measures adopted will be proportionate to the identified situation.

15. Responsibilities

Each party is responsible for the acts and omissions legally or contractually attributable to it.

The restaurant is responsible for managing its operation and for the information, products, and content it makes available to consumers.

Degustaí is responsible for providing the technology services within the limits of the law and the obligations contractually undertaken.

Degustaí does not guarantee the accuracy, completeness, or currency of information entered directly by restaurants.

No provision of these Terms excludes or limits liability that cannot legally be excluded or limited.

Additional liability terms between Degustaí and business clients may be established in the relevant contracts.

16. Changes to these Terms

These Terms may be changed to reflect legal, regulatory, or operational changes or changes to the platform's features.

Material changes may be communicated through channels appropriate to the relationship maintained with the user or client.

Commercial terms established in current contracts will only be changed in accordance with the rules applicable to the relevant instrument.

17. Applicable law

These Terms are governed by Brazilian law.

Mandatory jurisdiction rules provided by applicable law will be observed.

Specific forum provisions between business clients and Degustaí may be set out in the relevant contracts.

18. Contact

B2L SOLUÇÕES DE TECNOLOGIA LTDA – DEGUSTAÍ

CNPJ: 63.546.053/0001-22

Email:

contato@degustai.app